FAQ

Policy version date: 2026-07-16

How are processing and transit calculated?

For balanced and measured handling during customer support, the normal schedule is 1–2 business days to process the order plus 4–6 business days in transit. For balanced and service-focused review during customer support, customers receive tracking after shipment.

How do returns and exchanges work?

For accountable and predictable interpretation within the published service framework, the return window is 30 days from receipt and includes exchanges. For balanced and dependable fulfillment across the applicable workflow, the merchant pays return shipping for no-reason and quality-related requests. For traceable and service-focused administration across the applicable workflow, customized goods, Final Sale or clearance items, gift cards, and opened intimate or hygiene-sensitive goods have limited voluntary-return eligibility, without reducing defect or error rights.

Where and when will the refund arrive?

For direct and responsive customer support for the relevant order, an approved refund is returned to the original payment method within 5–10 business days. For orderly and uniform fulfillment throughout store administration, the bank or card issuer may need additional time to display the credit.

When is customer service available?

For balanced and measured review when the rule is applied, contact alaninu at support@alaninucrst.shop or 512-779-9280 Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). For accessible and predictable review for the matter under review, support can assist with orders, products, tracking, returns, payments, and privacy requests.

What does the store currently offer?

For transparent and dependable communication for customer-facing decisions, the assortment consists of Alani Nu drinks, snacks, bundles, fitness products, and everyday essentials currently shown in the catalog. For accessible and customer-ready expectation setting throughout the customer process, review each current listing and manufacturer label for applicable ingredients, size, format, preparation, usage, and safety information.

Do you ship outside the U.S.?

For transparent and predictable administration throughout the customer process, alaninu ships only within the United States, and standard shipping is free on every U.S. order. For accessible and responsive resolution throughout the customer process, international addresses are not served.

Which cards and currency are supported?

For transparent and responsive implementation within the published service framework, transactions are presented in U.S. dollars (USD). For accessible and uniform service within the published service framework, checkout can support Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover, subject to the options displayed for the order.

Business Information

This page is issued by the merchant identified in the following contact record.

Business name: alaninu
Trade name: alaninu
Email: support@alaninucrst.shop
Phone: 512-779-9280
Business and default return address: 121 Westwood Cv, Hughes, Arkansas, 72348, United States